We asked a cross section of our customers, both new and old, to answer the following questions:
- Your History with John Fredericks – how long you have been a customer of John Fredericks?
- How do you find your day-to-day relationship with the people at John Fredericks?
- Are you happy with the product range, sales support and product innovation that John Fredericks offer?
- Additional comments?
Our day-to-day relationship with the people at John Fredericks is excellent, where JFP staff and B & P’s staff work hand in hand as a single team to provide an exceptional service and product for the retail user.
JFP have never stood on their laurels and have always been innovative. Its quality of PVC-u sculptured profiles commissioned many years ago, were of excellent quality and years ahead of time.
The introduction of new glass technology meant that John Fredericks were able to offer energy A-Rated windows years before other companies were able to offer them. As for the good looks of both profile systems, System 10 and Rustique, both are profiles that the rest of the industry has used as a benchmark for quality and innovation. Special comments and thanks to JFP in their ability to listen to our needs and advise together in delivering the future right now in key-free door technology. Here’s to looking at the next 38 years!”
Prior to this I had spoken with various other major suppliers and I can quite honestly say they were nowhere near as professional as John Fredericks Plastics.
My sales representative has always been incredibly helpful with anything I asked for and has additionally spent many hours going through things to ensure I get the best of their service and product range.
Using John Fredericks has made my business grow faster and be more successful than I could possibly have imagined. I have spoken with quite a few of the John Fredericks team now and they are always very helpful and polite… good old fashion service… I know exactly when my deliveries are going to be and exactly what is coming and as for the product range, SUPERB”
Being MD I only have to get involved if there is a serious issue. I am pleased to say this happens rarely and on the odd occasion when I do have contact they are always helpful and professional.
We have found the specification of the Halo product to be excellent. We consider the John Fredericks product range the most comprehensive and well produced products in the market.
I have dealt with John Fredericks for many years because they supply on time a great product at a fair price.”