We asked a cross section of our customers, both new and long standing, to answer the following questions:
- Your History with John Fredericks – how long you have been a customer of John Fredericks?
- How do you find your day-to-day dealings with the people at John Fredericks?
- Are you happy with the product range and additional support that John Fredericks offer?
- Any other comments?
B & P Windows have been a customer of John Fredericks for 30 years of our 31 years in business.
Our day-to-day dealings with the people of John Fredericks is a smooth, pleasant experience where both JFP staff and B & P’s staff work hand in hand as a single team to provide an excellent service and product for the end user.
JFP have never stood on their laurels and have always been forward thinking. Its quality of PVC-u profiles commissioned way back, were of such high quality, way ahead of time.
The introduction of new glass technology meant that John Fredericks were able to offer energy A-Rated windows years before other companies were able to offer them. As for the good looks of both profile systems, Chamfered and Rustique 2, both are profiles that the rest of the industry has to benchmark to. Special comments and thanks to JFP in their ability to listen to our needs and advise together in delivering the future right now in key-free door technology. Here’s to looking at the next 30 years!
I have not been a customer of John Fredericks for very long, but from the first day I contacted them I was very impressed with the help they gave me to become a client.
Prior to this I had spoken with various other suppliers and I can quite honestly say they were nowhere near as professional as John Fredericks.
My sales rep has been incredibly helpful with everything I was asking and spent many hours going through things with me to ensure I got the best out of their service and product range.
Using John Fredericks has made my business grow faster and smoother. I have spoken with quite a few of the John Fredericks team now and they are always very helpful and polite… good old fashion service… I know exactly when my deliveries are going to be and exactly what is coming and as for the product range, SUPERB.
We have been a customer of John Fredericks for over fourteen years. The installation and purchasing departments have a good working relationship with John Fredericks.
Being MD I only have to get involved if there is a serious issue. I am pleased to say this happens rarely and on the odd occasion when I do have contact they are always helpful and professional.
We have found the specification of the Halo product to be very good. We deem it to be a premium UPVC product and it suits our market well.
I have dealt with John Fredericks for many years because they supply on time a good product at a fair price.